FAQ

Questions?

What's included?

Our standard package includes a year’s worth of story prompts for one storyteller, unlimited collaborators, and one credit for one color-printed hardcover book (up to 200 pages). Shipping in the United States is included in the purchase price.

You can buy additional copies of your book for $69 each.

What exactly gets printed in the book?

Remento’s transforms transcripts of a storyteller’s recordings into writing based on your preference. Select either cleaned-up transcripts (i.e., “ums” and “ahs” removed) or let Remento’s Speech-To-Story™ technology turn their reflections into a beautifully written story.

Where does Remento ship?

Shipping in the United States is included in your purchase price. For an additional fee, Remento can also ship books to Canada, the UK, Ireland, Australia, and New Zealand. Learn more here.

What language does Remento support?

Remento’s Speech-To-Story™ technology currently supports English and Spanish, with more languages on the way soon!

Can grandparents really use this?

Yes! Recoding a story with Remento doesn’t require any downloads, logins, or passwords. That's why so many of our customers 85 years (young) and older recommend Remento to their friends.

Will I be stuck with another subscription?

No. Our standard package includes a one-year subscription to our digital platform. At the end of the year, you can renew your subscription to continue recording memories and creating new books. If you don't renew, you'll still have access to your recordings, which you can download at any time.

Is my content safe with Remento? 

Yes, everything created with Remento is private by default, meaning you control who sees your content. All recordings are encrypted in our database and communication between your browser and our platform uses secure protocols.

What if I'm not satisfied?

We offer a 30-day money-backed guarantee if you're not 100% satisfied with your purchase.

Read our full FAQ