Remento FAQs: Can Older People Actually Use Remento?

Can Older Adults Use Remento Easily?

At Remento, we built every part of the product experience with our own grandparents in mind. We know that for many people, technology can feel intimidating, so we made Remento as simple and accessible as possible.

No Apps, No Passwords, No Complicated Tech

Your storyteller does not need to download an app, remember a password, or navigate confusing menus. Each week, they receive their storytelling prompt by both email and text message.

How the Recording Process Works

1. They click the link in the prompt from any device with internet access.
   
2. They are taken directly to the Remento recording page.
   
3. They tap the large red button to start recording.
   
4. When finished, they can re-record or submit their story instantly.
   

That is it. No typing, editing, or software setup is required.

Designed for All Ages

We have had countless customers share how their parents, in their 80s, 90s, and even 100s, use Remento with ease and look forward to telling their stories each week. Reminiscing about the past can be heartwarming, especially when storytellers know their families are eager to hear these memories.

Support When You Need It

If your storyteller ever has questions, our customer support team is ready to help guide them every step of the way.

No Writing Required, No Risk to Try

Storytellers do not have to write anything. They are simply speaking and sharing their memories. If they can talk, they can use Remento. Plus, with our 30-day money-back guarantee, there is no risk in giving it a try.

Related FAQs 

How does Remento communicate with users?
Remento uses email and SMS (text) messages to share updates to your account, including when it's time to pick prompts, record stories, or watch the stories of others.

Visit our Help Center article, How does Remento communicate with users?, to learn more.

What do I do if my storyteller has trouble speaking?
We use a best-in-class automated transcriber that has >90% accuracy. You have total control to edit the written stories, and you'll always be able to hear them tell the story in their own voice without it impacting what's written.

Please visit this Help Center article to learn more.

View more answers to Commonly Asked Questions About Remento.