At Remento, we spend countless hours speaking to customers to learn how to make our product better every day. These conversations help us understand what needs fixing, what can be clarified, and what big features we should build next. For example, we decided to release the Remento Baby Book after learning from customers that they were interested in using our Speech-to-Story technology to create keepsake books of their children’s first years.
Here are the highlights from some of our favorite conversations with real customers, plus comments they’ve shared about Remento in various other places, like TrustPilot.
We absolutely love Remento in our family. My mom has taken this so seriously and has done such an incredible job. It was truly the perfect gift for her, as well as for my grandparents, mother-in-law, father-in-law, and stepmother-in-law. - Laura L.
Learn more about Laura’s experience
What really appealed to us about Remento was the use of the video as opposed to just having to type, especially considering the age group. My husband and [the rest of our family] have all said, "I can't believe how much I'm learning about people." - Jami E.
Learn more about Jami’s experience
It's been a great experience for me to be using Remento because it means that there's a permanent link between me and my family. There’s going be a time in which I won't be around, and this way I can feel that I actually do go on into the future after I'm no longer here. - Gerald P.
Learn more about Gerald’s experience
For my kids, they're just excited that they get to know who their grandparents are and [for] those [to become] heroes in your life. So these books will be important for later on in the future...I want everybody to do this!
Learn more about Heather’s experience
"I loved the QR code that you get to scan. It lets you not only read the book and see the words on the page, but also hear the person say it and see their reaction…You can't put a price on that." - Shelley W.
Learn more about Shelley’s experience.
I was very impressed with how her recording was transcribed. It was very good. I was very impressed with [how it turned] informal talking into something written. - Harry Z.
Learn more about Harry’s experience.
It was amazing to see how my family lit up when they were responding to the brilliant and thoughtful questions that Remento curates. I have learned things about some of my closest loved ones that I would never have known without this. - Mike J.
Learn more about Mike's experience
I love the ease of this program. My parents are not tech savvy, but every week they record the answer to their question with ease. I can't put into words how special it will be to have my parents voices telling these past events that will now be able to live on through many generations in our family. - J.A. M
Learn more about J.A.'s experience
I cannot say enough about the phenomenal customer service at Remento...I am so used to receiving generic copy-and-paste replies from customer service representatives that it brought tears to my eyes to have such a thoughtful and genuine interaction...The quality of care and support they provide to customers makes them stand out as a company, and I only wish more businesses operated like they do. - Katherine W.
Learn more about Katherine's experience
At Remento, we spend countless hours speaking to customers to learn how to make our product better every day. These conversations help us understand what needs fixing, what can be clarified, and what big features we should build next. For example, we decided to release the Remento Baby Book after learning from customers that they were interested in using our Speech-to-Story technology to create keepsake books of their children’s first years.
Here are the highlights from some of our favorite conversations with real customers, plus comments they’ve shared about Remento in various other places, like TrustPilot.
We absolutely love Remento in our family. My mom has taken this so seriously and has done such an incredible job. It was truly the perfect gift for her, as well as for my grandparents, mother-in-law, father-in-law, and stepmother-in-law. - Laura L.
Learn more about Laura’s experience
What really appealed to us about Remento was the use of the video as opposed to just having to type, especially considering the age group. My husband and [the rest of our family] have all said, "I can't believe how much I'm learning about people." - Jami E.
Learn more about Jami’s experience
It's been a great experience for me to be using Remento because it means that there's a permanent link between me and my family. There’s going be a time in which I won't be around, and this way I can feel that I actually do go on into the future after I'm no longer here. - Gerald P.
Learn more about Gerald’s experience
For my kids, they're just excited that they get to know who their grandparents are and [for] those [to become] heroes in your life. So these books will be important for later on in the future...I want everybody to do this!
Learn more about Heather’s experience
"I loved the QR code that you get to scan. It lets you not only read the book and see the words on the page, but also hear the person say it and see their reaction…You can't put a price on that." - Shelley W.
Learn more about Shelley’s experience.
I was very impressed with how her recording was transcribed. It was very good. I was very impressed with [how it turned] informal talking into something written. - Harry Z.
Learn more about Harry’s experience.
It was amazing to see how my family lit up when they were responding to the brilliant and thoughtful questions that Remento curates. I have learned things about some of my closest loved ones that I would never have known without this. - Mike J.
Learn more about Mike's experience
I love the ease of this program. My parents are not tech savvy, but every week they record the answer to their question with ease. I can't put into words how special it will be to have my parents voices telling these past events that will now be able to live on through many generations in our family. - J.A. M
Learn more about J.A.'s experience
I cannot say enough about the phenomenal customer service at Remento...I am so used to receiving generic copy-and-paste replies from customer service representatives that it brought tears to my eyes to have such a thoughtful and genuine interaction...The quality of care and support they provide to customers makes them stand out as a company, and I only wish more businesses operated like they do. - Katherine W.
Learn more about Katherine's experience
The story book that writes itself
Preserve family stories.
No writing required.
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