Remento FAQs: What If Remento Shuts Down?

What Happens if Remento Shuts Down?

We understand this is an important question, your family’s stories are priceless, and you want to ensure they’re protected for the long term. The good news is that Remento is built with your peace of mind in mind.

Your Stories Belong to You

At Remento, we believe your memories belong to you, not to us. That’s why we’ve built features directly into your account that let you download your content anytime. This means you are always in control of your stories.

Every single recording, written story, and photograph you upload or create with Remento can be:

• Downloaded directly to your computer
  
• Saved to your phone
  
• Stored in your preferred cloud storage service
  

You can do this at any point, before, during, or even after your subscription period.

Family stories are irreplaceable. By giving you the ability to download everything, Remento ensures your memories are safe, secure, and preserved no matter what happens in the future.

Related FAQs

How Do I Download My Content?

You can download individual recordings by logging in to Remento, navigating to the Stories page, and selecting the story you want to download. Then, tap the More button and choose Download recording to save it.

Visit our Help Center article, How do I download or back up my content?, to learn more.

How does Remento keep data safe?

‍We comply with state-of-the-art security standards to protect your data. All stories are encrypted in our database and communication between your browser and our platform uses secure protocols.

To know more about how we secure your data, please visit this Help Center article.

View more answers to Commonly Asked Questions About Remento.